Shipping Policy
Please note that Racehead Performance will only to ship to the “VERIFIED” billing address of a credit card and to the card holder only. We do apologize for any inconvenience this may cause. This is only in
place to protect ourselves and the consumer from any type of fraud. All orders are processed between
Monday thru Friday between the hours of 9:00 AM to 6:00 PM Eastern Standard Time (EST). Racehead
Performance is in no way able to alter the quoted price of shipping and is also not responsible for delays
or derivations from/to the shipping schedule quoted to you. If, at the time of product arrival, you refuse
to accept delivery of the product then you will be charged a 25% restocking fee of the product purchase
price.
Most orders are processed within 24 hours, except on weekends and holidays. Most orders are shipped within 24-72 hours, unless the part is Special Order or on back-order. If part is Special Order or/and placed on back-order the customer will be notified via e-mail or phone call
and the part will be shipped as soon as it is received by Racehead performance or at the time item is taken off back order. Most orders are received by the customer within 7-10 business days, depending on
location. Most orders will be shipped via UPS ground or FedEx ground. All drop shipment addresses must be submitted in writing on a purchase order. All drop shipments must
be prepaid, and you are responsible for any fees, including reshipment, due to customer refusal, address
error, etc.
All orders outside of the continental United States are subject to higher shipping cost. Please email us at
Sales@RaceheadPerformance.com for shipping quotes before ordering, if you are outside the
continental 48 states.
If you have not received notification of your order within 7 business days, please call us direct or email us at Sales@RaceheadPerformance.com for order status.